Takabe's Privacy Policy — Your data is safe with us

We collect certain information when you create an account and at various stages of using the platform. This data falls into two main categories — what you provide directly and what the system collects automatically.

Information You Provide Directly:

• Full Name (as shown on national ID)
• Email Address & Mobile Number
• Date of Birth & Gender
• Home Address (at time of verification)
• Proof of identity — national ID card, passport, or driving licence
• Payment details — Mobile Banking or Nagad number (full account numbers are not stored)

Automatically Collected Information:

• IP Address & Device Type
• Browser Version & Operating System
• Login time, session duration & gaming activity logs
• Pages visited and features used
• Transaction History & Amounts

Takabe does not collect any information without a reason. Every piece of data collected has a specific, legitimate purpose, as detailed in the table below:

Takabe only uses your data for legitimate and necessary purposes. The key use cases are outlined below:

• Account Management: Your information is used for login, password reset, saving settings, and account verification.
• Payment Processing: Required information is used to securely process deposits and withdrawals.
• Customer Service: Account information is used to understand your issue and provide a fast resolution.
• Security & Fraud Prevention: The system automatically analyzes data to detect unusual logins or suspicious transactions.
• Personalized Offers: Relevant promotions and bonus offers may be presented based on your gaming preferences (subject to your consent).
• Legal Compliance: Data is used to fulfill reporting requirements set by licensing authorities and regulatory bodies.
• Responsible Gaming: Excessive gaming patterns are identified and appropriate support is provided.

Takabe may share your information with certain trusted parties in limited and specific circumstances. Data protection is ensured in every case:

• Payment Provider: Minimum necessary information is shared to process transactions via Mobile Banking, Nagad, or other approved payment methods.
• Identity Verification Agency: Documents may be shared with authorized verification agencies to complete the KYC process.
• Technology Partner: Limited data is shared with hosting and cybersecurity providers to keep the platform running. These partners are contractually required to uphold the same privacy standards as Takabe.
• Legal Authorities: Information may be disclosed in response to court orders, government investigations, or other legal obligations.
• Anti-Money Laundering Agencies: Reporting suspicious financial transactions to regulatory authorities is a legal obligation.

Takabe uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: These are required to maintain login sessions and ensure security. Disabling them will prevent the platform from functioning properly.
• Functional cookies: Remembers your preferred language, game settings, and user preferences.
• Analytics Cookies: Helps identify which pages get the most traffic and where issues occur. No personally identifiable information is collected.
• Marketing Cookies: Used solely with your consent to show relevant offers based on your interests.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Takabe retains your data only for as long as necessary or legally required. Even after account closure, certain information must be kept for a defined period:

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

Every Takabe user has specific rights regarding their personal information. We respect these rights and are here to help you exercise them.

Takabe strictly prohibits use of the platform by anyone under 18. Age is verified at registration, and date of birth may be confirmed through the KYC process when required.

If any minor's data has been collected inadvertently, the account will be closed and the data deleted as soon as we become aware. Any parent or guardian who notices this is urged to contact us directly at [email protected].

Takabe protects your data using industry-leading, state-of-the-art technology. Security is not just a promise — it is an integral part of our day-to-day operations.

• SSL/TLS Encryption: All data transfers on the platform are protected by 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
• Penetration Testing: Independent third-party security experts regularly audit our systems for vulnerabilities.
• Limited Access Policy: Only authorized personnel can access required data, and all access is logged.
• Data Backup: Critical data is regularly backed up in encrypted storage.

Takabe may update this privacy policy from time to time. Revisions may be made due to legal changes, the addition of new services, or efforts to further strengthen user protection.

If significant changes are made, we will notify you through the following methods:

• Notifications will be sent directly to your registered email
• A notice will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you object to any changes, you may close your account.

For any privacy-related questions, complaints, or data requests, please reach out to our dedicated Privacy Team. We typically respond within 3 business days.